Last Updated: 19-May-2026

At Med Right Mobile App, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how Med Right Mobile App collects, uses, stores, and protects personal data when you visit our mobile app, contact us, or interact with our services as a member, healthcare provider, insurer, partner, or visitor.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

• Name
• Phone number
• Email address
• Company or organization name
• Inquiry details submitted through contact forms
• Any information shared when communicating with Med Right

As a Third-Party Administrator, we may also process healthcare-related information when required to support our services, including claim administration, medical approvals, provider coordination, and insurance-related operations.

 

2. How We Use Your Information

Med Right uses collected information to:

• Respond to inquiries and service requests
• Provide TPA and healthcare administration services
• Coordinate between insurers, healthcare providers, and members
• Process claims, approvals, and related healthcare transactions
• Improve our website, services, and user experience
• Communicate important updates when needed
• Meet operational, contractual, and regulatory requirements

We only use personal information for legitimate business purposes related to our services.

 

3. Sharing of Information

Med Right may share relevant information with authorized parties when required to deliver our services, including:

• Insurance companies
• Healthcare providers
• Corporate clients
• Service partners
• Regulatory or legal authorities when required

We do not sell personal information to third parties.

 

4. Data Protection and Security

We apply reasonable technical, administrative, and organizational measures to protect personal data against unauthorized access, misuse, loss, alteration, or disclosure.

Access to personal and healthcare-related information is limited to authorized personnel and relevant parties who require it to perform their duties.

 

5. Data Retention

Med Right Mobile App retains personal information only for as long as necessary to fulfill the purpose for which it was collected, support business operations, comply with legal or regulatory obligations, and maintain accurate service records.

 

6. Your Rights

Depending on applicable laws and regulations, you may have the right to request access to your personal information, ask for correction of inaccurate data, or request deletion where legally permitted.

To submit a privacy-related request, please contact us through the details below.

 

7. Third-Party Links

Our mobile app may include links to third-party websites. Med Right is not responsible for the privacy practices, content, or security of external websites. We encourage visitors to review the privacy policies of any third-party sites they visit.

 

8. Updates to This Policy

Med Right may update this Privacy Policy from time to time to reflect changes in our services, mobile app, website, or legal requirements.

The updated version will be published on this page with the latest revision date.

 

9. Contact Us

For privacy-related questions or requests, please contact us at:

Med Right
Email: Info@med-right.com
Phone: 0225190356
Address: Al-Lasilki, Ezbet Fahmy, Maadi, Cairo Governorate